Terms and conditions of use

Returns

We will accept returned items within 14 days of receipt by you provided the product is complete, unused and in 'as new' condition (e.g. if you have opened the box to examine the product you must have done so without damaging or marking the product in any way).

It should be returned with the original box, packing and accessories. If the item returned is not the item you requested, or is damaged or faulty, we will arrange collection at our expense or provide you with reimbursement, we will refund you up to an agreed amount (to be agreed in advance) if you return the item at your expense.

If the item supplied to you is correct and you wish to return it, the cost of returning the item will be your responsibility. When the item is received by us we will arrange to send you a refund, however we will deduct an amount equal to the cost of sending it to you. Please note that this also applies where the cost of postage is not stated in the original order (eg: where postage to addresses in the mainland UK is included in the offer price). It may take up to 7 days, from the date of refund, for funds to appear in your account.

THIS RETURNS POLICY DOES NOT AFFECT YOUR STATUTORY RIGHTS.